Hot Off The Presses! The Duane Morris Data Breach Class Action Review – 2024


By Gerald L. Maatman, Jr. and Jennifer A. Riley

Duane Morris Takeaways: Data breaches are becoming increasingly common and detrimental to companies. The scale of data breach class actions “exploded” in 2023, as companies faced copycat and follow-on lawsuits across multiple jurisdictions. The combined value of the top 10 settlements across all areas of class-action litigation hit near-record highs. To that end, the class action team at Duane Morris is pleased to present the inaugural edition of the Data Breach Class Action Review – 2024. This new publication analyzes the key data breach related rulings and developments in 2023 and the significant legal decisions and trends impacting data breach litigation for 2024. We hope that companies and employers will benefit from this resource and assist them with their compliance with these evolving laws and standards.

Click here to download a copy of the Duane Morris Data Breach Class Action Review – 2024 eBook.

Stay tuned for more data breach action analysis coming soon on our weekly podcast, the Class Action Weekly Wire.

Seventh Circuit Affirms Minors Are Not Parties Bound To Arbitrate Claims In GIPA Class Action

By Gerald L. Maatman, Jr., Derek S. Franklin, and George J. Schaller

Duane Morris Takeaways: In Coatney, et al. v. Ancestry.com DNA, LLC, No. 22-2813, 2024 U.S. App. LEXIS 3584 (7th Cir. Feb. 15, 2024), the Seventh Circuit affirmed the district court’s denial of Ancestry’s motion to compel arbitration on the grounds that minors were not parties to arbitration agreements entered by their guardians and the Defendant.  Circuit Judge Michael B. Brennan wrote the opinion of the Seventh Circuit panel.

For companies facing class actions under the Illinois Genetic Information Privacy Act (“GIPA”) involving alleged disclosure of confidential genetic information, this ruling is instructive on dispute resolution provisions and how drafting those provisions can dictate who is bound to arbitrate claims.

Case Background

Defendant, Ancestry.com DNA, LLC (“Ancestry”) is a genealogy and consumer genomics company that allows users to create accounts to purchase DNA test kits, which Ancestry collects consumer saliva samples.  Id. at 2.  Ancestry takes these samples, analyzes the genetic information, and then returns genealogical and health information to the purchaser through its website.  Id.  In 2020, Blackstone, Inc. acquired Ancestry.

Only adults may purchase or activate a DNA test kit, and purchasers must agree to Ancestry’s terms and conditions before purchasing and activating a test kit.  Id.  However, minors thirteen to eighteen years old may still use Ancestry’s DNA service as long as a parent or legal guardian purchases and activates the test kit, and sends in the minor’s saliva sample using an account managed by the child’s parent or guardian.  Id.

Between 2016 and 2019, guardians purchased and activated test kits on behalf of the Plaintiffs, who were all minors at the time.  Id. at 2-3.  Each guardian agreed to consent terms (“Terms”) concerning the use of each minor’s DNA test kit.  Id. at 3.  The terms contained a dispute resolution provision binding the parties to arbitration and waiving any class actions.  Id.  However, the Terms did not require Plaintiffs to read themPlaintiffs alleged that they did not, and that they also did not create the Ancestry accounts.  Id. at 4.

Plaintiffs, on behalf of themselves and a putative class of similar members, filed suit against Ancestry in Illinois federal court alleging violations of the Illinois GIPA.  Id.  Plaintiffs alleged that, as part of Blackstone’s 2020 acquisition of Ancestry, Ancestry disclosed genetic test results and personal identifying information to Blackstone without obtaining written authorization.  Id. 

Ancestry responded by moving to compel arbitration under the Terms dispute resolution provisions.  Id. at 5.  The district court denied Ancestry’s motion.  First, the district court found that Plaintiffs did not assent to Ancestry’s Terms through their guardians’ accounts or their guardians’ execution of consent forms on Plaintiffs’ behalf.  Id.  Second, the district court determined equitable principles such as the theory of direct benefits estoppel did not bind Plaintiffs, as there were no allegations that Plaintiffs accessed their guardians’ Ancestry accounts or their DNA test results.  Id. 

As a result, Ancestry filed an interlocutory appeal with the Seventh Circuit for review of the district court’s decision.  Id.

The Seventh Circuit’s Decision

The Seventh Circuit affirmed the district court’s decision.  On appeal, Ancestry urged the Seventh Circuit to reverse the district court’s denial of its motion to compel on three grounds, including: (1) Plaintiffs’ guardians assented to the Terms on their behalf; (2) Plaintiffs were “closely related” parties to their guardians (or even third-party beneficiaries), foreseeably bound by the Terms; or (3) as direct beneficiaries of the Terms, Plaintiffs were estopped from avoiding them.  Id. at 6.

At the outset, the Seventh Circuit reasoned that it is a “bedrock principle” that “an arbitration agreement generally cannot bind a non-signatory.”  Id. at 6-7.  The Seventh Circuit also explained that “whether an arbitration agreement is enforceable against a non-party is a question governed by ‘traditional principles of state law.’”  Id. at 7.

First, on Ancestry’s argument that Plaintiffs’ guardians assented to the Terms on Plaintiffs’ behalf, the Seventh Circuit determined that the Terms’ plain and ordinary meaning was unambiguous and found that the only parties to the agreement are the signatory and Ancestry.  Id.  Further, the Seventh Circuit noted that Terms stated they “are personal” to the signatory, who “may not … assign or transfer any … rights and obligations,” established by them.  Id.  The Seventh Circuit also found that the Terms contained no language that the guardians “agreed to them ‘on behalf of their children.”  Id. at 9.

Second, the Seventh Circuit rejected Ancestry’s argument that Plaintiffs may be contractually bound to the Terms “either as closely related parties or third-party beneficiaries.”  Id. at 11.  The Seventh Circuit opined that “[t]he company mounts these arguments from shaky legal ground, as Illinois ‘recognize[s] a strong presumption against conferring contractual benefits on non-contracting third parties.’”  Id.  With respect to Ancestry’s argument that Plaintiffs were bound by the Terms as “closely related” parties to their guardians who signed them, the Seventh Circuit determined that a special relationship in fact and in law between the Plaintiffs and their guardians as that relationship “does not join their identities, as can be the case with parent and subsidiary corporations.”  Id. at 12-14.  The Seventh Circuit similarly concluded that the Terms did not cover Plaintiffs as third-party beneficiaries since the express provisions of Ancestry’s Terms excluded third-party beneficiaries.  Id. at 12.  While the Seventh Circuit found that the Terms that contemplated consent to Ancestry’s processing and analysis of a child’s DNA, no aspect of that consent established that the Terms were for “plaintiffs direct benefit.”  Id. at 16.  In addition, the Terms’ arbitration provision did “not contain language capturing the plaintiffs.”  Id. at 17.  Instead, the provisions’ language indicated that the “signatories intended to bind themselves, but not others to arbitration.”  Id.

Finally, the Seventh Circuit rejected Ancestry’s argument that “[a]s direct beneficiaries of their guardians’ agreement to the Terms, Plaintiffs are estopped from avoid its arbitration provision.”  Id. at 18.  Noting the absence of legal authority supporting Ancestry’s argument, the Seventh Circuit concluded “that Illinois would not embrace direct benefits estoppel to bind plaintiffs here.”  Id. at 19.  The Seventh Circuit also based its conclusion on the absence of any record allegation that “plaintiffs have accessed or used the analyses completed by Ancestry as contemplated by the Terms” coupled with Illinois’ law “disfavoring the binding of non-signatories to arbitration.”  Id. at 25.

Implications For Companies

Companies that are confronted with GIPA class action litigation involving dispute resolution provisions should note the Seventh Circuit’s emphasis in Coatney on the lack of allegations that Plaintiffs read the contractual terms at issue, along with the absence of contractual language capturing or identifying Plaintiffs.

Further, from a practical standpoint, companies should carefully evaluate the language expressed in terms and conditions agreements, including those drafted in dispute resolution provisions, as courts are not inclined to assume non-signatories are bound to agreements when not expressly included.

The Class Action Weekly Wire – Episode 44: 2024 Preview: Wage & Hour Class Action Litigation

 

Duane Morris Takeaway: This week’s episode of the Class Action Weekly Wire features Duane Morris partners Jerry Maatman and Jennifer Riley and associate Greg Tsonis with their discussion of wage & hour class and collective action litigation over the past 12 months as detailed in the recently published Duane Morris Wage & Hour Class And Collective Action Review – 2024.

Check out today’s episode and subscribe to our show from your preferred podcast platform: Spotify, Amazon Music, Apple Podcasts, Google Podcasts, the Samsung Podcasts app, Podcast Index, Tune In, Listen Notes, iHeartRadio, Deezer, YouTube or our RSS feed.

Episode Transcript

Jerry Maatman: Welcome back, loyal podcast listeners. Thank you for being here for our kickoff 2024 podcast for our weekly series entitled The Class Action Weekly Wire. I’m Jerry Maatman of Duane Morris, joining me today is my partner Jennifer Riley and our colleague Greg Tsonis. Thank you Jen and Greg for being on our kickoff podcast!

Jennifer Riley: Thank you, Jerry. Happy to be part of the first Weekly Wire podcast of 2024.

Greg Tsonis: Thanks, Jerry. I’m glad to be here.

Jerry: Today on our podcast we’re discussing the recent publication of this year’s edition of the Duane Morris Wage & Hour Class And Collective Action Review. Listeners can find this eBook publication on our blog, the Duane Morris Class Action Defense Blog. Jen, can you tell our listeners a little bit about this publication?

Jennifer: Absolutely, Jerry. The purpose of the Duane Morris Wage & Hour Class And Collective Action Review is really multi-faceted. We hope it will demystify some of the complexities of class and collective action litigation and keep corporate counsel updated on the ever evolving nuances of Rule 23 as well as FLSA collective action issues in this respect. We really hope that this book will provide our clients with an analysis of trends and significant rulings in the wage & hour space, and enable them to make informed decisions in dealing with complex litigation risks.

Jerry: Defense of wage & hour class and collective actions is really the hallmark of our defense group at Duane Morris, and on this call and the podcast today is over 65 years’ worth of collective experience in handling these types of cases. Greg, what are some of the collective experiences and sort of desk reference attributes of this publication in terms of what’s going on in the wage in our world for 2023 and 2024?

Greg: Well, Jerry, as you know, wage & hour litigation has long been a focus of the plaintiffs’ class action bar. The relatively low standard by which plaintiffs can achieve conditional certification under the FLSA, often paired with state law wage & hour class claims, offers a pretty potent combination by which plaintiffs can pursue alleged misclassification or unpaid overtime claims, for example. So this publication will definitely assist our clients by identifying developing trends in the case law and offering practical approaches for dealing with class and collective action litigation.

Jerry: Well, I know Greg and Jen – you’re the main contributors and authors of the book. Along with about 30 of our colleagues in our Class Action Defense Group. What are some of the takeaways from 2023, and what corporate counsel and employers can expect in 2024?

Greg: Great question. So in in 2023 courts once again issued more certification rulings and FLSA collective actions than in other types of cases. Plaintiffs historically have been able to obtain conditional certification of FLSA collective actions at a pretty high rate which definitely is contributed to the number of filings in this area.

Jennifer: Right, Greg – agreed. Despite the high number of certification motions decided, of the 167 rulings that were issued on motions for conditional certification – 125 rulings favored plaintiffs for a success rate of nearly 75%. Those numbers are actually lower than the numbers we observed in 2022, when plaintiffs had a success rate of nearly 82%. The decline in success rates in 2023 likely reflects the impact of rulings in the Fifth Circuit and the Sixth Circuit, which took a closer look at that so called two-step process of certification. The Review goes into this analysis, and what employers can expect moving into 2024.

Jerry: I’ve always thought in the wage & hour space that change is inevitable, and employers are struggling with keeping up with the changes. And what our clients tell me in particular, is that this book is an essential desk reference that they cite and look to at least once a week. And I think one of the key issues going on right now is the propensity of the plaintiffs’ bar to file lawsuits involving very highly compensated employees, those that bank over six figures a year. And intuitively, one would think those sorts of folks are not entitled to overtime. But one of the central focuses in this year’s book is the Supreme Court’s decision this past year in Helix v. Hewitt on the salary basis test and the exemption for highly compensated individuals that brings into focus another area that’s in the book, and that’s about settlements. How do plaintiffs do in terms of securing high level settlements over the past 12 months?

Greg: Well, plaintiffs did a very good job in securing high dollar settlements in 2023, particularly in the state of California. The top 10 wage & hour settlements in 2023 totaled $742.5 million dollars, and nine of those 10 settlements emanated from litigation in California. This total was a pretty significant increase over 2022, when the top 10 wage & hour settlements totaled almost $575 million dollars.

 

Jerry: Those numbers are rather stunning. My prognostication is for 2024 – I think for the first time ever – we’re going to see the top 10 wage & hour class and collective action settlements exceed $1 billion dollars.

Well, thanks, Jen and thanks, Greg for being here today on our kicked off podcast for 2024. Listeners, please stop by our Duane Morris Class Action Defense Blog to obtain a free copy of the Duane Morris Wage & Hour Class And Collective Action Review eBook.

Greg: Thank you for having me, Jerry, and thank you, listeners.

Jennifer: Thanks so much, everyone.

 

Eleventh Circuit Holds Nissan Is Not Joint Employer Of Florida Dealership Technicians In Wage & Hour Class And Collective Action

By Gerald L. Maatman, Jr., Alex W. Karasik, and Nicolette J. Zulli

Duane Morris Takeaways: In Ayala v. Nissan N. Am., Inc., No. 23-11027, 2024 U.S. App. LEXIS 2965 (11th Cir. Feb. 8, 2024), the Eleventh Circuit unanimously upheld a District Court’s decision granting Nissan’s motion for summary judgment in a wage & hour class and collective action. It held that none of the eight factors for determining joint employment weighed in favor of the company. The Eleventh Circuit further affirmed the District Court’s denial of both Rule 23 class action certification and conditional certification of the collective action under the FLSA.

The Eleventh Circuit’s opinion offers a treasure trove of insights regarding the crucial joint employer issue — particularly for employers who operate in a business-partnership dynamic where one entity (e.g., a manufacturer or staffing company) maintains oversight and/or indirect influence over the employees of the other entity (e.g., a car dealership or contractor) that handles payroll and/or hiring and firing processes.

Case Background

Two automotive service employees (“Technicians”) working at Florida Nissan dealerships filed suit against Nissan, alleging violations of the FLSA and the Florida Minimum Wage Act (“FMWA”), for failure to pay wages as required by law. Id. at *3. They also sought conditional certification as a collective action pursuant to the FLSA, 29 U.S.C. § 216(b), as well as certification of a class action under Rule 23.

The Technicians alleged they performed vehicle repair and maintenance on behalf of Nissan at the dealerships but were not compensated as required by law. Id. Specifically, they pointed to Nissan’s Assurance Products Resource Manual (“APRM”) and Dealership Agreements, which determined how much Nissan paid dealerships for warranty work conducted by technicians, regardless of how long the work took.  Pursuant to the APRM and the Dealership Agreements, Nissan agreed with each dealership to reimburse the dealership according to the “flat-rate” system. Id. at *3.

The Technicians argued that — when the warranty work took longer than the “flat-rate time” determined by Nissan, thus limiting Nissan’s reimbursement to the dealership — the result is that they were underpaid by the dealership. Id. at *4. As a result, the Technicians asserted that Nissan was a joint employer, which Nissan opposed. The District Court agreed with Nissan and granted its motion for summary judgment. The Technicians appealed. Id. at *2.

The Eleventh’s Circuit’s Decision

The Eleventh Circuit affirmed the District Court’s order granting summary judgment and denying class certification under Rule 23 and conditional certification of a collective action under 29 U.S.C. § 216(b). Id. at *20.

On appeal, the Technicians argued that the District Court erred in granting summary judgment, because it failed to consider all admissible record evidence that they presented. Id. at *2. They further argued that the District Court erred in denying their motions for certification. First, the Eleventh Circuit rejected the Technicians’ argument that summary judgment was improper, after applying the eight-factor test under Layton v. DHL Express (USA), Inc., 686 F.3d 1172 (11th Cir. 2012), which is guided by five principles that are focused on indicators of “economic dependence,” for evaluating whether an employment relationship exists under the FLSA. These factors include: (1) The nature and degree of control of the workers; (2) The degree of supervision, direct or indirect, of the work; (3) The power to determine the pay rates or the methods of payment of the workers; (4) The right, directly or indirectly, to hire, fire, or modify the employment conditions of the workers; (5) Preparation of the payroll and payment of wages; (6) Ownership of the facilities where work occurred; (7) Performance of a specialty job integral to the asserted joint employer’s business; (8) The relative investments of the asserted joint employer in equipment and facilities used by the workers. Id. at *6-7.

The Eleventh Circuit held that none of these factors weighed in favor of a finding that Nissan was a joint employer of the Technicians. Id. at *22. Its analysis greatly emphasized the Technicians’ (i) failure to identify any specific, substantive content in Nissan’s 233-page APRM or its Anomalous Repair Control Program, and (ii) their reliance on conclusory and uncorroborated allegations in declarations and affidavits. The Eleventh Circuit opined that this was  insufficient to show the District Court failed to consider relevant evidence. Id. at *8, *16. The Eleventh Circuit relied primarily upon a comparison to its prior decisions in Layton, Aimable v. Long & Scott Farms, 20 F.3d 434 (11th Cir. 1994), and Martinez-Mendoza v. Champion Int’l Corp., 340 F.3d 1200 (11th Cir. 2003), ultimately concluding that the relevant factors in this case weigh more heavily against joint employment. Id. at *18.

The Eleventh Circuit also rejected the Technicians’ argument that the District Court erred in denying both certification of a class action under Rule 23 and conditional certification of a collective action under § 216(b). The Eleventh Circuit opined that the putative class members would be employed by different dealers, making the inquiries about their pay “highly individualized and unwieldy.” Id. at *23. This, in turn, meant that the employees would not be similarly situated (as required for a collective action under the FLSA) and that there would not be sufficient common facts (as required for a class action under Rule 23). Id.

Implications For Employers

The Ayala decision is notable in that it offers a novel glimpse into the Eleventh Circuit’s approach to construing the language of employer policies to determine joint-employer status. To that end, the decision not only calls for employers to assess their business relationships to those it considers employees versus contractors, but also highlights the importance of constructing written policies and procedures with an eye toward the eight factors used to determine joint employer status.

Illinois Federal Court Orders Samsung To Defend 806 Individual BIPA Claims In Arbitration And Pay $311,000 In Arbitration Filing Fees

By Eden E. Anderson, Rebecca Bjork, and Gerald L. Maatman, Jr.

Duane Morris Takeaways: On February 15, 2024, the Judge Harry Leinenweber of the U.S. District Court for the Northern District of Illinois granted a motion to compel arbitration in Hoeg et al. v. Samsung Electronics of America, Inc., Case No. 23-CV-1951 (N.D. Ill. Feb. 15, 2024),  and sent 806 individual privacy claims to arbitration and ordered Samsung to pay $311,000 to cover its share of arbitration filing fees in those matters.  The decision highlights the potential downsides of class action waivers in arbitration agreements, as well as the importance of coupling a class action waiver with a well-crafted mass arbitration provision designed to streamline arbitration proceedings and, hopefully, limit exposure and litigation costs. 

Case Background

Samsung required customers to execute agreements to binding arbitration and those agreements waive the right to pursue class claims.  The arbitration agreements provided that electronic acceptance, opening product packaging, product usage, or product retention amounted to acceptance of the arbitration agreement.

In 2022, 806 customers, all of whom alleged they had purchased and used Samsung products, filed individual arbitration actions against Samsung alleging violations of the Illinois Biometric Privacy Act (“BIPA”).  After Samsung failed to pay $311,000 in arbitration filing fees due in the matters, AAA administratively closed the cases in January 2023.  The plaintiffs then moved to compel arbitration.

The Court’s Decision

The Court granted the motion to compel arbitration and, in doing so, was highly critical of Samsung’s tactics in seeking to stall the prosecution of the claims.  The Court found that the plaintiffs alleged they purchased and used Samsung products, and thereby assented to arbitration.  While Samsung argued those allegations were conclusory and did not show the existence of agreements to arbitrate, the Court noted that Samsung’s approach “flips the evidentiary burden on its head” because, as the party opposing arbitration, it was Samsung’s burden to dispute the existence of an agreement to arbitrate. Id. at 9.

As to its failure to pay the arbitration filing fees, the Court expressed great displeasure with Samsung, noting that its “repeated failure to pay after multiple deadlines, without any showing of hardship, is a classic refusal to pay scheme in violation of Section 4” of the Federal Arbitration Act.  Id. at 15. The Court also highlighted that Samsung’s tactics had delayed plaintiffs’ prosecution of their claims for two years.  The Court further denied Samsung’s request that the matters be stayed so that it could pursue an appeal and ordered Samsung to pay the outstanding arbitration fees.

Implications Of The Decision

The Hoeg decision highlights the potential downsides of class action waivers, which have spurred the plaintiffs’ bar to pursue hundreds or even thousands of individual arbitrations all at once.  The decision also underscores the importance of adding a mass arbitration provision to an arbitration agreement.  Such a provision, if well-crafted, may serve to streamline those proceedings, facilitate resolution, and limit exposure.  Some jurisdictions have enacted laws aimed at punishing a retailer’s or employer’s failure to pay arbitration fees.  For example, in California, if arbitration fees are not timely paid, it results in a material breach of the arbitration agreement and could lead to the imposition of sanctions including “the reasonable expenses, including attorney’s fees and costs, incurred by the employee or consumer as a result of the material breach.”  (Cal. Civil Code § 1281.99.)

Ninth Circuit Holds That Federal Courts Must Apply Adolph In PAGA Cases, With A Concurring Opinion Addressing Whether Individual Arbitration Will Have Preclusive Effect

By Eden E. Anderson, Gerald L. Maatman, Jr., and Jennifer A. Riley

 

Duane Morris Takeaways: On February 12, 2024, the Ninth Circuit issued its opinion in Johnson v. Lowe’s Home Centers, LLC, No. 22-16486 (9th Cir. Feb. 12, 2024).  It held that federal courts must follow the statutory standing analysis of the California Supreme Court in Adolph v. Uber Technologies, Inc., and not the U.S. Supreme Court’s different interpretation in Viking River Cruises, Inc. v. Moriana.  Additionally, in his concurrence, Judge Kenneth Lee opined that issues decided in individual arbitration of a PAGA claim should not have preclusive effect on the bigger non-individual PAGA claim. 

Case Background

The plaintiff in Johnson alleged PAGA claims against her former employer based on the employer’s alleged violations of the California Labor Code.  Applying all aspects of the U.S. Supreme Court’s decision in Viking River Cruises, Inc. v. Moriana, the district court compelled Johnson’s individual PAGA claims to arbitration and dismissed her non-individual PAGA claims for lack of statutory standing.  While the case was on appeal, the California Supreme Court issued its decision in Adolph v. Uber Technologies, Inc., which held that a PAGA plaintiff retains standing to maintain non-individual PAGA claims even after their individual PAGA claims are compelled to arbitration.

At issue on appeal in Johnson v. Lowe’s Home Centers, LLC was whether the non-individual PAGA claims should have been dismissed.

The Ninth Circuit’s Decision

The Ninth Circuit held that federal courts must follow the statutory standing analysis of the California Supreme Court in Adolph, and not the U.S. Supreme Court’s different interpretation in Viking River.  It thus vacated the ruling dismissing the non-individual PAGA claims and remanded the case to the district court to apply Adolph.

The Johnson decision is of further interest because of the concurring opinion of Judge Kenneth Lee.  His concurrence addressed the next big question in PAGA cases, i.e., the extent to which issues decided by the arbitrator in resolving individual PAGA claims will be binding in court in the litigation of the non-individual PAGA claims.  Judge Lee noted that individual arbitration is often “low-stakes” for companies, who sometimes even send non-lawyers, such as paralegals, to arbitration proceedings because the amount at issue is not worth a lawyer’s higher hourly rates.  However, as Judge Lee noted, if legal conclusions or factual findings in individual arbitration are binding, then companies would have little choice but to bring in the “legal cavalry” and devote substantial resources in individual arbitration, which would undermineg the efficiency of those proceedings, which is the whole “point” of enforcing arbitration agreements according to their terms.  Judge Lee reasoned that there is thus a “lurking tension” between the FAA and the suggestion in Adolph that issue preclusion can apply to the outcome of arbitration of an individual PAGA action.  Judge Lee expressed his view that application of issue preclusion in this context would contravene the FAA.

Implications For Employers

Whether in state or federal court in a PAGA action, the Ninth Circuit made clear that Adolph must be applied.  The concurring opinion in Johnson provides employers facing adverse rulings in individual arbitration with good arguments against the application of issue preclusion in the non-individual PAGA claim proceedings.

Just Released! The Duane Morris Wage & Hour Class And Collective Action Review – 2024


By Gerald L. Maatman, Jr., Jennifer A. Riley, and Gregory Tsonis

Duane Morris Takeaways: Complex wage & hour litigation has long been a focus of the plaintiffs’ class action bar. The relatively low standard by which plaintiffs can achieve conditional certification under the Fair Labor Standards Act (FLSA), often paired with state law wage & hour class claims, offers a potent combination by which plaintiffs can pursue myriad employment claims. To that end, the class action team at Duane Morris is pleased to present the second edition of the Wage & Hour Class And Collective Action Review – 2024. This new publication analyzes the key wage & hour-related rulings and developments in 2023 and the significant legal decisions and trends impacting wage & hour class and collective action litigation for 2024. We hope that companies and employers will benefit from this resource and assist them with their compliance with these evolving laws and standards.

Click here to download a copy of the Wage & Hour Class And Collective Action Review – 2024 eBook.

Stay tuned for more wage & hour class and collective action analysis coming soon on our weekly podcast, the Class Action Weekly Wire.

Dentists Seek Class Certification In Billion Dollar Antitrust Dispute With Delta Dental

By Gerald L. Maatman, Jr. and Sean P. McConnell

Duane Morris Takeaways: On February 6, 2024, in In Re Delta Dental Antitrust Litigation, No. 1:19-CV-06734, MDL No. 2931 (N.D. Ill. Feb. 6, 2024). roughly 240,000 dentists and dental practices sought class certification in the U.S. District Court for the Northern District of Illinois against Delta Dental, the largest dental insurance system in the United States, on grounds that Delta Dental and its related entities artificially lowered the reimbursement rates paid for dental goods and services to Plaintiffs in violation of the federal antitrust laws. Plaintiffs moved for class certification under Rule 23(a) and Rule 23(b)(3) on the grounds that all class members have been harmed substantially by the alleged conspiracy between Defendants and that evidence common to the class confirms the existence of the conspiracy to suppress reimbursement rates in violation of Sherman Act Section 1.

Corporate counsel should follow In Re Delta Dental Antitrust Litigation as the ruling on class certification could have a significant impact class action law, generally, and on trade and professional associations facing antitrust issues, specifically.

Case Background

Plaintiffs are dentist and dental practices who participate pursuant to provider agreements in Delta Dental’s Premier or PPO networks. Defendants are the largest dental insurance system in the United States and are comprised of Delta Dental, its 39 state-level member companies and their national coordinating entities, Delta Dental plans Association and DeltaUSA. Plaintiffs claim that Defendants formed a cartel and committed per se violations of Section 1 of the Sherman Act by agreeing to reduce reimbursements to Plaintiffs through territorial restrictions, agreeing to fix the prices for specific dental goods and services, and agreeing to restrict competition from other competitors.

Rule 23 Contentions

Plaintiffs argue that class certification is appropriate under Rule 23(b)(3) because evidence common to the class can prove the existence of the conspiracy and harm to the class in the form of lower reimbursement rates. Plaintiffs claim that written agreements imposed territorial restrictions on competition and required adherence to uniform, or fixed, prices for dental goods and services. The agreements also restricted efforts to sell dental insurance under different brands. According to the model advanced by Plaintiffs’ economic expert, Plaintiffs will be able to establish both class-wide impact and class-wide damages on behalf of more than 97 percent of the proposed class. Plaintiffs also argue that Defendants’ procompetitive justifications for the restrictions are irrelevant in a per se antitrust case, but, in any event, are without merit because premiums paid by dental patients increased substantially during the class period and Delta Dental passed on the increased premiums to executives in the form of generous salaries.

Implications For Corporate Defendants

In Re Delta Dental Antitrust Litigation is another example of a federal court class certification decision that will turn whether evidence of common, injury-producing conduct exists. It will be interesting to follow whether the Court credits evidence as capable of showing the impact of the allegedly anticompetitive conduct across all class members at trial.

DMCAR Trend #10 – Arbitration Agreements Remained An Effective Tool To Cut Off Class Actions


By Gerald L. Maatman, Jr. and Jennifer A. Riley

Duane Morris Takeaway: Of all defenses, a defendant’s ability to enforce an arbitration agreement containing a class or collective action waiver may have had the single greatest impact in terms of shifting the pendulum of class action litigation. With its decision in Epic Systems Corp. v. Lewis, et al., 138 S. Ct. 1612 (2018), the U.S. Supreme Court cleared the last hurdle to widespread adoption of such agreements. In response, more companies of all types and sizes updated their onboarding materials, terms of use, and other types of agreements to require that employees and consumers resolve any disputes in arbitration on an individual basis. To date, companies have enjoyed a high rate of success enforcing those agreements and using them to thwart class actions out of the gate.

Watch below as Duane Morris partner Jerry Maatman discusses the arbitration defense and how it impacted class action litigation in 2023.

Statistically, corporate defendants fared well in asserting the defense. Across various areas of class action litigation, the defense won approximately 66% of motions to compel arbitration (approximately 123 motions across 187 cases) over the past year. Such numbers are similar to the numbers we saw in 2022, where defendants succeeded on 67% of motions to compel arbitration (roughly 64 motions granted in 96 cases).

The following graph shows this trend:

Despite a tumultuous year in 2022, the arbitration defense in 2023 remained one of the most powerful weapons in the defense toolkit in terms of avoid class and collective actions.

In 2022, the U.S. Supreme Court limited application of the FAA to workers who participate in interstate transportation and, perhaps more significantly, on the legislative front, Congress significantly limited the availability of arbitration for cases alleging sexual harassment or sexual assault. Congress passed the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act (the Ending Forced Arbitration Act or EFAA), and President Biden signed the Act into law on March 3, 2022.

The EFAA amended the FAA and provided plaintiffs the discretion to enforce pre-dispute arbitration provisions in cases where they allege conduct constituting “a sexual harassment dispute or a sexual assault dispute” or are the named representatives in “a class or in a collective action alleging such conduct.” In other words, the Act did not render such agreements invalid, but allowed the party bringing the sexual assault or sexual harassment claims to elect to enforce them or to avoid them.

It is likely that defendants have not yet felt the impact of either development.

  1. The Impact Of The EFAA

Despite this setback for the arbitration defense in 2022, companies continued to enjoy a high rate of success enforcing these agreements and using them to thwart class actions in 2023. Since the EFAA became effective on March 3, 2022, courts have issued only 34 published decisions on plaintiffs’ attempts to use the EFAA to avoid arbitration. Plaintiffs succeeded in enforcing the EFAA and keeping claims in court, in whole or in part, in only about 9 of those rulings.

Many of the decisions denying enforcement of the EFAA turned on the fact that the EFAA is not retroactive. Congress provided that the provisions of the Ending Forced Arbitration Act would “apply with respect to any dispute or claim that arises or accrues on or after the date of enactment of this Act [March 3, 2022].” Thus, although courts have disagreed as to when disputes or claims “arise or accrue” for purposes of the EFAA, in many cases, all potential dates pre-dated March 3, 2022, and, therefore, courts concluded that the Act did not apply.

Many courts recognized an exception in cases where plaintiffs were able to allege a “continuing violation” that extended past March 3, 2022, generally finding that the EFAA allowed such claims to remain in court. In Betancourt, et al. v. Rivian Automotive, No. 22-CV-1299, 2023 WL 5352892, at *1 (C.D. Ill. Aug. 21, 2023), for example, plaintiff filed a class action lawsuit alleging that she was regularly subjected to unwanted sexual advances during her employment from December 6, 2021, through “about June 1, 2022,” and, despite making reports to several supervisory level employees, defendant failed to remedy the conduct. The defendant invoked its arbitration agreement with the plaintiff, which included a class and collective action waiver, and the plaintiff claimed that the agreement was unenforceable due to the EFAA. Id. at *2. Acknowledging that the EFFA does not apply retroactively, the court considered whether the action accrued before March 3, 2022, and held that it did not. The court reasoned that the plaintiff alleged a continuing violation, which was ongoing on the date the EFAA was enacted, and, therefore, the arbitration agreement and class action waiver were unenforceable. Id. at *5.

Approximately 12 of the decisions turned on court interpretations regarding the scope of the EFAA, and we observed the beginnings of a patchwork quilt of interpretations as to the scope of the claims subject to the EFFA. In Johnson, et al. v. Everyrealm, Inc., 657 F. Supp. 3d 535 (S.D.N.Y. 2023), for instance, the plaintiff brought claims for race discrimination, pay discrimination, sexual harassment, retaliation, and intentional infliction of emotional distress, among other things, and the defendant moved to dismiss the sexual harassment claim and to compel arbitration of the remainder. The court denied the motion. It noted that, in its operative language, the EFAA makes a pre-dispute arbitration agreement invalid and unenforceable “with respect to a case which is filed under Federal, Tribal, or State law and relates to the . . . sexual harassment dispute.” Id. at 558 (quoting 9 U.S.C. § 402(a) (emphasis added)). It found such text “clear, unambiguous, and decisive as to the issue.” Id. As a result, the district court concluded that plaintiff pled a plausible claim of sexual harassment in violation of New York law and “construe[d] the EFAA to render an arbitration clause unenforceable as to the entire case involving a viably pled sexual harassment dispute, as opposed to merely the claims in the case that pertain to the alleged sexual harassment.” Id. at 541.

In Mera, et al. v. SA Hospitality Group, LLC, No. 1:23 Civ. 03492 (S.D.N.Y. June 3, 2023), by contrast, plaintiff brought claims for unpaid wages under the FLSA and the New York Labor Law (NYLL), as well as claims for sexual orientation discrimination and hostile work environment. The employer moved to compel arbitration, and the court found the agreement unenforceable as to his hostile work environment claims but enforceable as to his FLSA and NYLL claims. The plaintiff argued that, under the EFAA, the arbitration agreement was unenforceable as to his entire “case,” including his unrelated wage and hour claims under the FLSA and the NYLL, which he brought on behalf of a broad group of individuals. Id. at *3. The court disagreed. It held that, under the EFAA, an arbitration agreement executed by an individual alleging sexual harassment is unenforceable only with respect to the claims in the case that relate to the sexual harassment dispute, since “[t]o hold otherwise would permit a plaintiff to elude a binding arbitration agreement with respect to wholly unrelated claims affecting a broad group of individuals having nothing to do with the particular sexual harassment affecting the plaintiff alone.” Id.

  1. The Impact Of The Transportation Worker Exemption

Despite the U.S. Supreme Court’s clarification of the transportation worker exemption to the FAA in 2022, lower courts continue to grapple and disagree about its scope, effectively holding a potential wave of workplace litigation against transportation, logistics, and delivery companies in check.

In the first and arguably the largest door-opener to the courthouse for the plaintiffs’ class action bar during 2022, the Supreme Court narrowed the application of the Federal Arbitration Act by expanding its so-called “transportation worker exemption” in Southwest Airlines Co. v. Saxon, 142 S.Ct. 1783 (2022). The plaintiff, a ramp supervisor, brought a collective action lawsuit against Southwest for alleged failure to pay overtime. Id. at 1787. Southwest moved to enforce its workplace arbitration agreement under the FAA. In response, the plaintiff claimed that she belonged to a class of workers engaged in foreign or interstate commerce and, therefore, fell within §1 of the FAA, which exempts “contracts of employment of seamen, railroad employees, or any other class of workers engaged in foreign or interstate commerce.” Id. The Supreme Court granted review and went on to hold that “any class of workers” directly involved in transporting goods across state or international borders falls within the exemption. Id. at 1789. It had no problem finding the plaintiff part of such a class: “We have said that it is ‘too plain to require discussion that the loading or unloading of an interstate shipment by the employees of a carrier is so closely related to interstate transportation as to be practically a part of it.’ . . . We think it equally plan that airline employees who physically load and unload cargo on and off planes traveling in interstate commerce are, as a practical matter, part of the interstate transportation of goods.” Id. (citation omitted).

Despite this decision clarifying the exemption, lower courts remained steeped in disputes, often generating irreconcilable differences of opinion over which workers signed arbitration agreements enforceable under the FAA and which did not. In Fraga v. Premium Retail Services, Inc., No. 1:21-CV-10751, 2023 WL 8435180 (D. Mass. Dec. 5, 2023), for example, after the parties litigated the enforceability of the arbitration agreement for more than two years, and the dispute resulted in three full scale judicial opinions, a two-day evidentiary hearing with 6 witnesses, and hundreds of pages of exhibits, the court determined that the plaintiff’s work, which involved sorting, loading, and transporting materials to retailers located within or outside Massachusetts “was not performed frequently and was not closely related to interstate transportation” so as to bring him within the exemption. Id. at *6.

Similarly, in Nunes, et al. v. LaserShip, Inc., No. 1:22-CV-2953, 2023 WL 6326615 (N.D. Ga. Sept. 28, 2023), the plaintiffs opposed a motion to compel arbitration contending that last-mile delivery drivers are engaged in interstate commerce because the goods they transport have traveled interstate and remain in the stream of commerce until delivered. The court disagreed. Whereas it found “no doubt” that the plaintiffs belong to a “class of workers employed in the transportation industry” because they locally transported packages from a warehouse to commercial and residential buildings, it concluded that plaintiffs “do not actually engage in interstate commerce.” Rather, their job entailed sorting and loading packages from the local warehouse and delivering the goods locally. Thus, the court determined that the plaintiffs were “too far removed from interstate activity,” and did not fall within § 1’s exemption.

By contrast, in Webb, et al. v. Rejoice Delivers, 2023 WL 8438577 (N.D. Cal. Dec. 5, 2023), the court found the opposite. The plaintiff picked up packages from local Amazon facilities and delivered the packages locally. The court, however, noted that, before reaching the local Amazon facilities, the goods had been ordered from Amazon’s website and taken to the local facilities by shipping trucks. As a result, the court held that, because plaintiff “pick[ed] up packages that ha[d] been distributed to Amazon warehouses, certainly across state lines, and transport[ed] them for the last leg of the shipment to their destination,” his work was “a part of a continuous interstate transportation” of goods, so that he was engaged in interstate commerce for the purposes of the FAA § 1 exemption. Id. at *7.

The U.S. Supreme Court is poised to offer more clarity as to this issue in Bissonnette, et al. v. LePage Bakeries Park St., LLC, No. 23-51 (U.S. Sept. 29, 2023). On September 29, 2023, the U.S. Supreme Court granted certiorari in to address the exemption. In Bissonnette, two workers who delivered breads and cakes sued a bakery claiming that it misclassified them as independent contractors and, therefore, denied them minimum wage and overtime. The workers asserted that the transportation worker exemption applied because they handled goods traveling in interstate commerce, but the Second Circuit affirmed the district court’s ruling granting defendant’s motion to compel arbitration.

The question presented to the U.S. Supreme Court involves whether, to be exempt from the FAA, a class of workers actively engaged in interstate transportation also must be employed by a company in the transportation industry. Thus, the Supreme Court’s ruling could provide additional clarity in narrowing or expanding the scope of the exemption, potentially opening the doors to additional class claims.

Given the impact of the arbitration defense, in 2024, companies are apt face additional hurdles, on the judicial or the legislative front, as the plaintiffs’ bar continues to look for workarounds. In particular, as more plaintiffs can assert claims that post-date the EFAA, we expect to see additional litigation and more decisions over the interpretation of the EFAA, including whether the Act’s use of the word “case” renders the statute applicable to all claims in the case, including claims other than sexual harassment and sexual assault, and whether the statute, therefore, will allow for a broader shield to the arbitration defense.

That said, the future viability of the arbitration defense remains an open question, as advocacy groups, government regulators, and political figures push for a ban on class action waivers in arbitration.

Spygate 2.0? New England Patriots Sued In VPPA Privacy Class Action

By Alex W. Karasik and Gerald L. Maatman, Jr.

Duane Morris Takeaways:  On February 1, 2024, a football fan filed a class action lawsuit against the New England Patriots in a Massachusetts federal court, alleging that the football team’s mobile app (the “App”) knowingly disclosed users’ location data and personal information to third-parties in alleged violation of the Video Privacy Protection Act (“VPPA”). This lawsuit marks the latest high-profile VPPA class action lawsuit filing, which have significantly spiked in the last two years.

Although the recent tide of VPPA class action court rulings has generally tipped in favor of defendants, the plaintiffs’ class action bar is still exploring novel theories to bring these high-stakes cases. Companies must therefore pay close attention to privacy-related issues involving mobile applications, including what data is collected and to whom it is transmitted.

The VPPA

Congress passed the VPPA in 1988.  The statute imposes liability on, “[a] video tape service provider who knowingly discloses, to any person, personally identifiable information concerning any consumer of such provider.”  18 U.S.C. § 2710(b)(1).  A “video tape service provider” is defined as “any person, engaged in the business, in or affecting interstate or foreign commerce, of rental, sale, or delivery of prerecorded video cassette tapes or similar audio visual materials.”  Id. 3-4 (citations omitted).  “Personally identifiable information” (“PII”) is defined as “information which identifies a person as having requested or obtained specific video materials or services from a video service provider.”  Id.  In essence, the statute purports to account for advancements in video-delivery technology by defining a “video tape service provider” broadly to include any business engaged in the “rental, sale, or delivery of prerecorded video cassette tapes or similar audio visual materials.”  Id.

The New VPPA Class Action Lawsuit

Plaintiff alleges that he downloaded and installed the App to his mobile phone and regularly used it to access video content.  Id. at 2.  When downloading the App, users are presented with an option to sign into an existing account, create a new account, or continue without signing in by selecting “MAYBE LATER.”  Id. at 4-5.  Plaintiff alleges that consumers who select “MAYBE LATER” are not presented with the App’s Terms of Use or Privacy Policy.  And even if users select “JOIN NOW”, they are redirected to a login screen where they have the option to log in, but are not required to view or assent to any terms of use or privacy policy unless they take additional steps to create an account.  Id. at 5.

In terms of data collection, the lawsuit alleges that when a user opens a video on the App, the App sends the content type, video title, and a persistent identifier to the user’s device. The App then transmits to third parties the user’s information, including location (in geographical coordinates and altitude), advertising ID, and video content consumption. Id. at 6. According to the complaint, the New England Patriots allegedly leverage users’ geolocation so it can maximize advertising revenue and, to that end, uniquely identify its users. For Android software users, the complaint alleges that the Patriots unique advertising ID called an Android Advertising ID (“AAID”) for each of its users with third-parties, which enables a third party to track the user’s movements, habits, and activity on mobile applications.  Id. at 10.

Accordingly, the lawsuit alleges that through the New England Patriots’ dissemination of consumers’ PII, third parties such as Google can collect and store billions of metrics and events and make it easier for clients to make data-driven decisions, and these reports are continuously updated and metrics are reported as they occur.  Id at 16.  Plaintiff seeks to represent a class defined as “All persons in the United States who used the Patriots App to watch videos and had their personally identifiable information — including but not limited to the videos they watched, their geolocation, and their unique advertising IDs — transmitted to one or more third parties.”  Id.  On behalf of the class, Plaintiff seeks an award of damages, including, but not limited to, actual, consequential, punitive, statutory, and nominal damages.

Implications For Businesses

This lawsuit represents another example of class action plaintiffs’ lawyers using traditional state and federal laws – including the long dormant VPPA – to seek relief for alleged privacy violations.  In applying modern technologies to older laws like the VPPA (passed in 1988), courts have grappled with issues such as the determination of who qualifies as a “video tape service provider” or a “consumer” under the statute. It will be interesting to follow this lawsuit to see whether the Court follows the recent trend of courts dismissing VPPA class actions.

That said, this high-profile filing also suggests that companies should regularly update their online consent provisions as needed to specifically address the VPPA. Businesses that pro-actively implement compliance mechanisms will thank themselves later in terms of preventing class action litigation.

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The opinions expressed on this blog are those of the author and are not to be construed as legal advice.

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