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Data is hugely important in running a successful restaurant today.  Targeted email marketing campaigns can be an invaluable marketing tool.  But trying to collect too much data can land your bistro in hot water.  California has specific laws limit (More)
Employers nationwide, including those in the food and beverage industries, have been gearing up to implement the U.S. Department of Labor’s new overtime rule that was scheduled to take effect on December 1.  But, shortly before the Thanksgiving h (More)
There are eighteen statewide ballot measures that Californians will be voting on this election cycle and countless local measures.  While few items on the ballot directly affect the California restaurant industry as a whole, here are a few statewide (More)
Want to remove bad reviews posted on Yelp that are hurting your business?  Want to win a half million dollar judgment against a malicious reviewer?  Here’s how one person did it – and they did it without suing Yelp. The case of Hassell (More)
Angela Hebberd wrote: Negative Online Reviews
Should restaurant owners care about negative online reviews?  A study by Harvard Business School indicated a one-star increase on a Yelp review can boost a business’s revenue by five to nine percent. [caption id="attachment_124" align="alignrig (More)